Privacy Policy

All content on this Internet site is owned or controlled by Indonesia Systems. Indonesia Systems provides access to and use of our website and products subject to the following Privacy Policy.

Indonesia Systems is committed to protecting your personal information. The following privacy policy describes how Indonesia Systems collects, uses, and safeguards the personal information you provide to us when using this website and our products. This privacy policy should be read in conjunction with our Terms of Use Policy.


Types of Information We Collect

We collect two types of information from you:

  • Information you submit to us and

  • Information our site gathers automatically

Information You Submit

You may submit personal information directly to Indonesia Systems through our website, for example, when you submit your email address for updates, register your product or contact us from the site. Indonesia Systems uses this information to:

  • Contact you

  • Provide customer support on the use of our products and services (including by use of a third-party chat application)

  • Provide you with information relating to our products and services

  • Generally respond to your queries

Cookies and Pixels

Like many other commercial websites, Indonesia Systems uses standard technology known as ‘cookies’ to collect information about how you use the site and to ensure that visits go smoothly. Cookies do not reveal or contain any personal information, nor can they read any information on your computer or interact with other cookies on your hard drive.

Indonesia Systems utilizes cookies on its website that keep track of:

  1. The country of origin from which a user is browsing

  2. The preferred language and region of the user

  3. Whether the user has been shown popups regarding special sales or promotions

  4. Whether the user has acknowledged our Terms of Service with respect to cookies

You should know that if you do not want your browser to accept cookies, you can turn off the cookie acceptance option in your browser settings. However, please note that disabling cookie support may prevent this site from functioning properly, and you may not be able to fully utilize all of its features and information.

Click-through URLs

In some of our customer email communications, we use a device called a “click-through URL.” When you click on one of these URLs, you pass through our system before arriving at the website that is your true destination. Indonesia Systems uses click-throughs to determine the level of interest in particular topics and to measure the effectiveness of our communications. We do not share this data with anyone, and we make no attempt to match click-throughs to particular email addresses.

Need for Personal Information

Personally identifiable information is not required to obtain access to our public sites; however, if you choose to withhold such information where it is expressly required, we may not be able to:

  • Give you access to certain sections of our website

  • Send you information on Indonesia Systems’ products or services or any other information you may have requested

  • Contact you

Use of Personal Information

Indonesia Systems uses your personal information in response to the purposes for which it was provided, or as otherwise set out herein.

If you provide us with your email or other contact details, we will ask you if we can use it to send you updates on the latest Indonesia Systems products and services. If you do not want us to contact you, you may decline to receive this information, and Indonesia Systems will respect your wishes. If you do not decline to receive this information, we may use the information that you have given us to inform you about our products and services.

Regardless of your choice, you may, at any time, request to discontinue receiving information about Indonesia Systems products or services by contacting our Privacy Officer and informing us of your preferences.

The information you provide or we obtain from you via the Indonesia Systems website will be held primarily by Indonesia Systems. Our employees will have access to such information on a ‘need-to-know’ basis.

Acceptance and Consent

By using this website, you signify acceptance and agreement with this Privacy Policy and the Terms of Use. If you do not agree with any one or more of our terms, please discontinue use of this site.

By submitting information to Indonesia Systems, you consent to the collection, use, disclosure, and retention of that information for the purposes described to you at the time of collection or as outlined in this Privacy Policy.

If you have questions or concerns about your personal information or if you wish to stop receiving information about Indonesia Systems products or services or have your comments removed from our guestbook, please contact us here.

Protection of Children Online

It is our intention that the Indonesia Systems website be used by adults. Children should always ask their parents or guardians for permission before sending personal information to Indonesia Systems or to anyone else. We encourage parents to take an active role in their children’s use of the Internet. No information should be submitted to, or posted by visitors under 16 years of age without the consent of their parent or guardian, and Indonesia Systems will not knowingly send direct mailings, including email or other correspondence, to anyone under the age of 16.

Security and Encryption

Indonesia Systems protects customer data we collect by storing it on password and firewall-protected servers using encryption technologies to protect against unauthorized access.

While Indonesia Systems uses reasonable endeavors to provide a secure contracting environment, it cannot guarantee the absolute security of information, and you agree to assume the security risk for the information you provide on this site.

We urge you to take every precaution to protect your personal data while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet.


This site contains links to other websites, and Indonesia Systems has no control over the content of third-party sites and is not responsible for the privacy policies of such sites, nor for any information contained on those sites. We encourage you to review the privacy policies of such third-party sites prior to disclosing any of your personal information.

Privacy Policy and Terms of Use

This Privacy Statement coexists with our Terms of Use. Together these govern the general website practices of Indonesia Systems. We encourage you to familiarize yourself with these documents.

Products and Software Applications

Information We Collect

Indonesia Systems products will transmit non-personal information to allow us to upgrade the product's operating software as upgrades are made available. To ensure that these upgrades have been successful and to assist us with future upgrades, we will also collect any system or operating errors that your product has experienced.

Indonesia Systems software applications will transmit non-personal information to allow us to monitor the reliability of the software, as well as planning future improvements to the software.

For Indonesia Systems products that have statistics collection turned on, we will collect system configuration information, including:

  • Networking connection settings

  • Installed hardware and software options

  • Local library configuration

  • Registered streaming services

As well, we will collect content and usage information, including:

  • Timing information related to the performance of streaming services.

  • Technical statistics relating to track playback but not identifying which tracks.

  • Technical statistics relating to radio playback, including the station name.

  • Playback errors and other system failures.

  • List of registered streaming services.

  • Information related to the performance of streaming services.

We use this information to understand how our products are used and to make ongoing improvements to Indonesia Systems’ products and services. No personally-identifying information is collected as part of this statistical data.

This information will be collected and stored in one or more databases (including cloud databases) and databases of select third-party service providers acting on our behalf. These databases may be located in the United States or elsewhere outside your country of residence.

Users in the European Union

For users within the European Union, we rely on the following legal grounds to process your personal information:

  • Performance of a contract – We need to collect and use your personal information to perform our agreement with you to deliver the Indonesia Systems website and to service our products as described in this Privacy Policy.

  • Consent – We may use or disclose some of your personal information as described in this Privacy Policy subject to your consent.

  • Legitimate interests – We may use your personal information for our legitimate interests to improve our products and services. Consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable laws, we may use personal information for our marketing purposes as described in this Privacy Policy.

To request an accounting of your personal information, a change to your personal information, deletion of your personal information, or to withdraw your consent to the collection, processing, and/or transfer of your personal information, contact us here.

Once we have received notification that you withdraw your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

Retention and Deletion

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case it is no longer personal information.

It is our policy to retain personal information for 9 months once such personal information is no longer necessary to deliver the service of our website and products, and to delete such personal information thereafter. This means that if you close your account with us, we will delete personal information associated with your account after 9 months. Regarding other types of information we collect as described in this policy (Cookies, Log Files, Geo-Location Information, Device Identifiers), it is our policy to retain such personal information for 6 months and to delete such personal information thereafter.

Updates and Contact

This Privacy Policy was last updated on November 1st, 2023. Indonesia Systems reserves the right to update this Privacy Policy and the Terms of Use from time to time. Please check our pages periodically for changes. Your continued use of the Indonesia Systems site and products following the posting of changes means you accept the changes we make. If you have any comments or questions regarding this Privacy Policy or the Terms of Use, or if you have any issues regarding your personal information maintained by Indonesia Systems, you may contact the Privacy Officer at the address noted above.